Privacy Policy

Effective Date: 01-01-2025
Last Updated: 24-04-2025

1. Who We Are

Lieben Consultancy ("we", "our", or "us") is the controller of your personal data.

2. What Personal Data We Collect

We only collect the following personal data when you voluntarily provide it:

• Name
• Email Address

This information is only collected when you contact us or when necessary to support your software.

3. Purpose and Legal Basis for Processing

We process your data only when necessary, based on the following lawful bases under the GDPR:

• Legitimate Interest – to contact you about software issues, resolutions, or updates.
• Consent – if needed, we will request your explicit consent for non-essential communication.

4. How We Use Your Information

Your information is used solely to:

• Communicate about issues or updates related to your software
• Respond to inquiries or support requests

We do not use your data for marketing purposes.

5. Data Sharing and Transfers

We do not share, sell, or disclose your personal information to any third parties.

Your data is not transferred outside the European Economic Area (EEA).

6. Data Retention

We retain your data only as long as necessary for the purposes outlined or as required by law.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (if applicable)
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us using below contact link.

8. Security Measures

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or loss.